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Reply To: Invalid cal data, potentially corrupted

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#254624
AndrewAndrew
Moderator

This warning indicates that either the adjustment data is corrupted on the internal flash, or there is USB data loss when transferring that data to the PC (which occurs during the open process). You can keep using the instrument, but either scenario would result in potentially incorrect measurements.

To start troubleshooting, let me have you send us some information to support@signalhound.com,

– Is this problem new? or has it always been occuring?
– What is the make/model/OS of the PC?
– Are you using a USB hub?
– Do you have a different USB cable you can try?
– What is the S/N of the instrument?

We look forward to your response.