Based on the screenshot, the all white background in the center of the application indicates there is a GPU issue/incompatibility.
Are you able to try updating the GPU drivers for your system? You will have to find them on the HP website. We may be using newer OpenGL features than you have available on the system. From the HP website, this PC supports OpenGL 2.0 which is the bare minimum required by our software. If none of the GPU driver updates fix the issue, I suggest looking for a newer PC to run the software.
Regards,
Andrew
